ProFTPD 1.3.2e Server installed with Plesk 9.5

[TarasS]

I have installed Plesk 9.5 with ProFTPD included.
I have problems when I`m trying to connect to my RHEL 5.4 server with Plesk 9.5 installed.
Sample FTP client log available:

STATUS:> [05.07.2010 16:07:19] Getting listing ""...
STATUS:> [05.07.2010 16:07:19] Connecting to FTP server... WW.XX.YY.ZZZ:21 (ip = WW.XX.YY.ZZZ)...
STATUS:> [05.07.2010 16:07:19] Socket connected. Waiting for welcome message...
[05.07.2010 16:07:19] 220 ProFTPD 1.3.2e Server (ProFTPD) [WW.XX.YY.ZZZ]
STATUS:> [05.07.2010 16:07:19] Connected. Authenticating...
COMMAND:> [05.07.2010 16:07:19] USER ftp_username
[05.07.2010 16:07:20] 331 Password required for ftp_username
COMMAND:> [05.07.2010 16:07:20] PASS *****
[05.07.2010 16:07:20] 230 User ftp_username logged in
STATUS:> [05.07.2010 16:07:20] Login successful.
COMMAND:> [05.07.2010 16:07:20] PWD
[05.07.2010 16:07:20] 257 "/" is the current directory
STATUS:> [05.07.2010 16:07:20] Home directory: /
COMMAND:> [05.07.2010 16:07:20] FEAT
[05.07.2010 16:07:20] Informational Message Only:
211-Features:
MDTM
MFMT
MFF modify;UNIX.group;UNIX.mode;
MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
REST STREAM
SIZE
211 End
STATUS:> [05.07.2010 16:07:20] This site supports features.
STATUS:> [05.07.2010 16:07:20] This site supports SIZE.
STATUS:> [05.07.2010 16:07:20] This site can resume broken downloads.
COMMAND:> [05.07.2010 16:07:20] REST 0
[05.07.2010 16:07:20] 350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer
COMMAND:> [05.07.2010 16:07:20] PASV
[05.07.2010 16:07:20] 227 Entering Passive Mode (67,23,26,133,163,105).
COMMAND:> [05.07.2010 16:07:20] LIST -L /
STATUS:> [05.07.2010 16:07:20] Connecting FTP data socket... WW.XX.YY.ZZZ:41833...
ERROR:> [05.07.2010 16:07:41] Can't connect to remote server. Socket error = #10065.
ERROR:> [05.07.2010 16:07:41] PASV failed, trying PORT.
STATUS:> [05.07.2010 16:07:41] Waiting 0 seconds...
STATUS:> [05.07.2010 16:07:42] Getting listing "/"...
STATUS:> [05.07.2010 16:07:42] Connecting to FTP server... WW.XX.YY.ZZZ:21 (ip = WW.XX.YY.ZZZ)...
STATUS:> [05.07.2010 16:07:42] Socket connected. Waiting for welcome message...
[05.07.2010 16:07:42] 220 ProFTPD 1.3.2e Server (ProFTPD) [WW.XX.YY.ZZZ]
STATUS:> [05.07.2010 16:07:42] Connected. Authenticating...
COMMAND:> [05.07.2010 16:07:42] USER ftp_username
[05.07.2010 16:07:42] 331 Password required for ftp_username
COMMAND:> [05.07.2010 16:07:42] PASS *****
[05.07.2010 16:07:42] 230 User ftp_username logged in
STATUS:> [05.07.2010 16:07:42] Login successful.
COMMAND:> [05.07.2010 16:07:42] PWD
[05.07.2010 16:07:42] 257 "/" is the current directory
STATUS:> [05.07.2010 16:07:42] Home directory: /
STATUS:> [05.07.2010 16:07:42] This site supports features.
STATUS:> [05.07.2010 16:07:42] This site supports SIZE.
STATUS:> [05.07.2010 16:07:42] This site can resume broken downloads.
COMMAND:> [05.07.2010 16:07:42] REST 0
[05.07.2010 16:07:43] 350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer
COMMAND:> [05.07.2010 16:07:43] PORT 192,168,2,226,14,108
[05.07.2010 16:07:43] 500 Illegal PORT command
ERROR:> [05.07.2010 16:07:43] Syntax error: command unrecognized.
ERROR:> [05.07.2010 16:07:43] Failed to establish data socket.

 

[TarasS]

Tell me if you need more information from server logs, configs, etc to solve this problem.

 

[TarasS]

I have found solution for this problem. It was in server firewall settings.
TCP ports range 1024:65535 should be opened to allow FTP PORT command to work properly.