Resolved Purchase of extension Forbidden

[tiziano.st]

Server operating system version

Debian 10.13

Plesk version and microupdate number

Plesk Obsidian v18.0.62_build1800240724.11

When I try to purchase any extension I get this error:
Forbidden
You don't have permission to access this resource
I tried on various extensions, for example Imunify360 but also others and the error is always the same.

Version: Plesk Obsidian v18.0.62_build1800240724.11 os_Debian 10.0
Operating System: Debian 10.13

 

[Kaspar@Plesk]

Hi, sorry to read your having difficulties purchasing extensions.

At which step during your purchase do you encounter this error?

 

[tiziano.st]

Hi, sorry to read your having difficulties purchasing extensions.

At which step during your purchase do you encounter this error?

To purchase the license I press the Buy button next to the extension

 

[Kaspar@Plesk]

It seems we have an outage on our store. I am still gathering the details and will let you know as soon as I have more information.

 

[BentAnvil]

Just wondering if this outage has been restored as I am having the same issue when trying to purchase an extension.

 

[Kaspar@Plesk]

Unfortunately the outage is still ongoing. We're working to resolve the issue, but there is no ETA yet.

As a workaround you can purchase and install any extension via Plesk Extensions

 

[Mark_NLD]

Unfortunately the outage is ongoing. We're working to resolve the issue, but there is no ETA yet.

As a workaround you can purchase and install any extension via Plesk Extensions

I was pulling out my hairs yesterday, trying to figure out why I could not purchase an extension..

plesk bin extension --install wp-toolkit-deluxe
Invalid download url for the extension.

 

[Kaspar@Plesk]

Hi all, the issue with purchasing extensions in Plesk has been resolved. We're really sorry for the inconvenience caused.