Issue re installing plesk error

[Amin]

hi guys,

i stuck and can't figure it out how to fix this issue
i tried to repair with 'sudo plesk repair all -y -v' it didnt help
so i tried the plesk-remover file to remove and re install the plesk
but now when i try 'sudo ./plesk-installer' i get thiss bunch of error below

i appreciate if you can help
thanks



***** installing problem report *****
ERROR while trying to establish test connection
Check the error reason(see log file: /var/log/plesk/install/plesk_17.8.11_installation.log), fix and try again
establish test connection
dpkg: error processing package psa-firewall (--remove):
subprocess installed pre-removal script returned error exit status 1
Errors were encountered while processing:
psa-fileserver
plesk-config-troubleshooter
psa-firewall
E: Sub-process /usr/bin/dpkg returned an error code (1)
W: Operation was interrupted before it could finish

 

[Amin]

update:

it suggested to use apt-get f install

but it didnt help either i get his

root@co:/# sudo apt -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages will be REMOVED:
plesk-config-troubleshooter psa-fileserver psa-firewall
0 upgraded, 0 newly installed, 3 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 4579 kB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 101821 files and directories currently installed.)
Removing psa-fileserver (17.8.11-ubuntu16.04.build1708180301.19) ...
Job for mysql.service failed because the control process exited with error code. See "systemctl status mysql.service" and "journalctl -xe" for details.
dpkg action:
Trying to start service mysql... /usr/sbin/mysqld is stopped
Jul 10 03:20:14 co systemd[1]: Failed to start MySQL Community Server.
Jul 10 03:20:14 co systemd[1]: mysql.service: Unit entered failed state.
Jul 10 03:20:14 co systemd[1]: mysql.service: Failed with result 'exit-code'.

WARNING!
Some problems are found during start service mysql(see log file: /var/log/plesk/install/plesk_17.8.11_installation.log)

Continue...

 

[Bitpalast]

Your database service does not start. Please check the /var/log/messages file when you try to
# service mysql start
or
# service mysqld start
or
# service mariadb start
and also check the output of "systemctl status mysql.service" and "journalctl -xe" for details. They will both list the error that is preventing MySQL from starting. Fix that error first, then start the database service, then continue with your installation.

 

[AndrewN]

This error usually means that MySQL is down or it is not working properly. Such behavior can occur after a system update, sudden OS shutdown or after incorrect actions with packages. The following steps should be done in order to troubleshoot the issue and find the cause of it:

1. Log in to the server console or run Terminal and make sure that the server has enough free disk space and inodes:
   
   # df -h
   Filesystem Size Used Avail Use% Mounted on
   /dev/ploop21792p1 40G 4.9G 33G 13% /
   none 1.5G 4.0K 1.5G 1% /dev
   none 1.5G 0 1.5G 0% /dev/shm
   
   # df -i
   Filesystem Inodes IUsed IFree IUse% Mounted on
   /dev/ploop21792p1 2621440 180351 2441089 7% /
   none 393216 152 393064 1% /dev
   none 393216 1 393215 1% /dev/shm
   
   Note: All the listed partitions should have free disk space.
2. Try to start MySQL service:
   # service mysqld start
   
   Note: On different OS versions the service may be mysql, mariadb
3. If the service failed to start, try to find the error in service status:
   # service mysqld status
   
   or check service log located at /var/log/mysqld.log
   Note: The location of log may be also /var/log/mysql/error.log