Issue rebooted apache and 1 domain's webmail stopped working?

[larryk]

OS ‪CentOS Linux 7.2.1511 (Core)‬
Product Plesk Onyx
Version 17.0.17 Update #34, last updated on Sept 28, 2017 03:22 AM


before reboot, this worked: webmail.domain.com

after reboot, webmail.domain.com "for some unknown reason" is NOW auto redirecting to www.domain.com

i'm dying here trying to figure this one out?

 

[larryk]

where is the redirect at? it is somewhere OR something is causing it...

 

[larryk]

basically, something is over-riding Plesk's use of webmail.domain.com

 

[Bitpalast]

Have you tried to reconfigure the domain? Like
/usr/local/psa/admin/sbin/httpdmng --reconfigure-domain <domainname>
? We have experienced errors on the creation and modification of the webmail subdomain configuration files several times when a domain configuraton is changed. Maybe the file is missing altogether or the symbolic link (that's where the error situation comes in) is missing or wrong. If the web server was not restarted before, an old working configuration might still have been in memory, but after reboot, the configuration that is stored on disk is used which is not giving the error.

Other from that, I'd start investigating /etc/httpd/conf/plesk.conf.d/webmails if the webmail configuration file exists and whether it looks like the other files in that directory.