Issue REG: 3rd party Wildcard SSL Cert

[maximus99]

Server operating system version

Centos 7.9

Plesk version and microupdate number

18.0.68

Hi Team,

We are running plesk 18.0.68 . Our question or doubt . Is like for one or Domian we are using a 3rd party Wildcard SSL . Not the plesk default LetsEncrypt . Though all looks good . But We could see this pop up on the Doamin --> SSL Cert page .

How to avoid it or not to pop up's . Kindly advise

 

[Sebahat.hadzhi]

Hello, @maximus99 . Does that pop-up appear right upon accessing the page "SSL/TLS Certificates" tool for the domain name or after performing a specific action?

 

[maximus99]

Hi Sebahat, Thanks for your reply . No , Just upon opening the SSL/TLS Certificate tool under the domain it will be pop at the top .

 

[Sebahat.hadzhi]

Thank you for the confirmation. That's not a normal behavior if you haven't attempted to issue a new certificate. Please click on the "Cancel" button. If the issue re-occurs again, kindly enable Plesk debug mode ,reproduce the issue, and let us know what's being logged at /var/log/plesk/panel.log. If you have access to Plesk support and can provide our agents with server access, it would be ideal to open a support ticket as that will simplify things.

 

[maximus99]

Sure, Thanks a lot for your update

 

[Sebahat.hadzhi]

You are welcome. If the issue re-occurs would you mind also confirming the version of the SSL It! extension, please? Thank you in advance.