Issue Repeated log messages

[se2e-dev]

Server operating system version

Debian 12.12

Plesk version and microupdate number

18.0.72 Update 2

For the past few days I’ve been seeing the following messages repeatedly across several servers:

extension/monitoring Http client exception: Read timed out after 20 seconds

and

extension/imunify360 Imunify: send-notifications.php - event_id is not defined

They keep appearing in the logs, but so far I haven’t been able to identify a clear cause or any noticeable impact.

Has anyone else noticed similar behavior or found an explanation/solution?

Any input would be much appreciated.

 

[Sebahat.hadzhi]

@se2e-dev , regarding the first error are you experiencing any issues accessing the Monitoring dashboard? Also, can you confirm how many websites approximately you have configured under it?

As for the Imunify entry, could you please confirm what type of notifications are currently enabled in the extension and the specified path to the script?

 

[se2e-dev]

For the first question (Monitoring):

- No issues when accessing the dashboard
- Currently 1 of 5 websites and 1 of 1 server are configured
-today no new errors have occurred, the last one was yesterday (2025-09-15 10:43:01)

2025-09-15 10:43:01 ERR extension/monitoring Unexpected value in API client: Response parsing error: Syntax error
2025-09-15 09:43:21 ERR extension/monitoring Http client exception: Read timed out after 20 seconds

For the second question (Imunify):

How can I check exactly which notifications are enabled in the extension and the path to the script?

The issue appeared spontaneously without any changes on my side. The error keeps showing up regularly:

2025-09-16 16:01:33 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined
2025-09-15 15:01:05 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined
2025-09-14 14:00:34 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined
2025-09-13 13:01:43 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined
2025-09-12 12:00:35 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined
2025-09-10 10:02:19 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined
2025-09-09 09:03:04 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined
2025-09-08 08:01:34 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined
2025-09-07 07:01:47 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined
2025-09-06 06:35:33 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined
2025-09-05 06:26:51 ERR extension/imunify360 Imunify: send-notifications.php - event_id is not defined

 

[Sebahat.hadzhi]

Thank you for the update. From your Plesk panel, please navigate to Imunify > the cogwheel icon at the upper right corner > Notifications. You should be able to list each one individually and confirm which are enabled/disabled.

 

[se2e-dev]

Custom Scan: malware detected
/opt/imunify360/venv/share/imunify360/scripts/send-notifications

User Scan: malware detected
/opt/imunify360/venv/share/imunify360/scripts/send-notifications