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[report] "Access to Application Catalog" option of service plan is ignored

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Sanderv, Nov 29, 2011.

  1. Sanderv

    Sanderv Guest

    0
     
    ---------------------------------------------------------------
    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
    Plesk 10.4.4 MU#4
    CentOS 6.0 2.6.32-131.17.1.el6
    x64

    PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
    When creating a service plan without access to the application catalog, and assigning a subscription to the service plan, the subscription will have access to the application catalog. It is possible to manually customize the subscription to disallow it, but this will lock the subscription.

    Reproduce:
    Create service plan without access to the application catalog
    Assign the service plan to a subscription / sync the subscription with service plan.

    ACTUAL RESULT
    Subscription with a service plan without application catalog access, does have access to the application catalog.

    EXPECTED RESULT
    Subscription does not have access to the application catalog.

    ANY ADDITIONAL INFORMATION
    All other configuration items of the service plan are working, it's just the "Access to Application Catalog" that does not seem to work correctly.
    --------------------------------------------------------------

    -Edit
    Actually the disabling of SSL support also does not seem to work. In the service plan I've unchecked the SSL support. Customers with a subscription of this service plan, have access to the "Secure Your Sites" link under "Websites & Domains" when logging in with their customer account.
     
    Last edited by a moderator: Nov 29, 2011
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Looks like you have logged to subscription Control Panel as admin. Did you try login to CP as subscriber?
    I have tried to reproduce reported issue right now and found that there is no access to Applications when I login as subscriber.
     
  3. Sanderv

    Sanderv Guest

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    I was logged in as the customer.

    The service plan has the Access to Application Catalog disabled and the subscription is synced with the service plan.
    When going to the customize menu of the subscription, the Access to Application Catalog option is enabled, even though it's still disabled in the service plan it's synced with.
     
  4. custer

    custer Administrator Staff Member

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    Hi Sanderv,

    Thank you for reporting this issue. We were not able to reproduce the issue on our local environment so far -- can you provide more information about your situation? Was it a clean install or an upgrade?

    If you don't want to offer applications to your customers, go to Applications tab of a Service Plan, select "Provide only applications that I select" checkbox and don't choose any applications. This will display empty Applications tab to customers, though.
     
    Last edited: Dec 1, 2011
  5. Sanderv

    Sanderv Guest

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    Hi custer,

    I've done a completely fresh CentOS 6 64bit install, and fully updated all software packages. After that I did a fresh Plesk 10.4.4 install.

    I'm currently just testing Plesk 10.4.4 for migrating my old servers. I actually just noticed the issue happens to be just with a customer/domain I migrated using the pleskbackup and pleskrestore utilities(haven't got any other migrated domains currently)
    When I create a new customer+subscription, the application tab does not show up for that new customer.
     
    Last edited by a moderator: Dec 4, 2011
  6. Kirill K

    Kirill K Regular Pleskian

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    Sanderv, could you provide access to your server with such issue (you may send it in PM)?
     
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