• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Reseller Helpdesk Error

Dear All

I try to open the helpdesk case from Reseller Account and got this error

==== Start of Error ====
<b>[/B]Source:</b> Microsoft OLE DB Provider for SQL Server<br/><b>Description:</b> An expression of non-boolean type specified in a context where a condition is expected, near 'AND'.
---------------------- Debug Info -------------------------------
0: common_func.php3:163
com->execute(string 'SELECT COUNT(1) FROM tts_tickets t, tts_reporters tr, domains d, clients c, mail m WHERE t.reporter_id = tr.id AND tr.type = N'mailname' AND tr.ref_reporter_id = m.id AND m.dom_id = d.id AND c.id AND c.parent_id = 10', NULL null)
1: common_func.php3:163
db_query(string 'SELECT COUNT(1) FROM tts_tickets t, tts_reporters tr, domains d, clients c, mail m WHERE t.reporter_id = tr.id AND tr.type = 'mailname' AND tr.ref_reporter_id = m.id AND m.dom_id = d.id AND c.id AND c.parent_id = 10')
2: class.TTSTicketsList.php:94
TTSTicketsList->_fetchTTSNonAdminTicketsList()
3: class.TTSTicketsList.php:44
TTSTicketsList->fetchTTSTicketsList()
4: class.TTSClientTicketsList.php:39
TTSClientTicketsList->fetchTTSClientTicketsList()
5: class.cList.php3:105
cList->fetchList()
6: class.cList.php3:124
cList->init()
7: client.php:40
==== End of Error ======

What is the problem?

and Can reseller account receieve the email from Customer ticket ?
because after test, my resller account didn't get email from ticket
 
Back
Top