• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Plesk 8.6 to 9.5 updater problem

empati

New Pleskian
Hi,

I'm trying to update my panel from 8.6 to 9.5. When i use the updater under server>updater getting the error below. Any idea how can i fix the problem?

ERROR: PleskMainDBException
MySQL query failed: MySQL server has gone away

Additionally, an exception has occurred while trying to report this error: PleskMainDBException
MySQL query failed: MySQL server has gone away

0: /usr/local/psa/admin/plib/common_func.php3:250
db_query(string 'select flags, sort, filter, page, page_size from ListsParams where user_id="0" and user_type="1" and parentList_id="0" and list_name="autoinstallerreleaseslist"')
1: /usr/local/psa/admin/plib/class.cList.php3:190
cList->fetchListParams()
2: /usr/local/psa/admin/plib/class.cList.php3:91
cList->cList()
3: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerReleasesList.php:24
AutoInstallerReleasesList->AutoInstallerReleasesList(object of type AutoInstaller)
4: /usr/local/psa/admin/plib/ui/server.autoinstaller.php:73
plesk__server__autoinstaller->accessItem(string 'GET', NULL null)
5: /usr/local/psa/admin/plib/UIPointer.php:519
UIPointer->access(string 'GET')
6: /usr/local/psa/admin/htdocs/plesk.php:19
 
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