Reseller Question

[64bithost.com]

So here is a burning question I have and I am going to post it in the "How Do I" section and I hope I get a lot of responses.

If you have a reseller and that reseller goes out of business, (1) he no longer pays his bills. What do you do with the resellers customers?

do you
(a) migrate them into your system?
(b) tell them the reseller went out of business and you are taking over?
(c) shut them all down?

If you migrate them;
(a) how do you do it since there is no tool in HSPC/PBA to reverse migrate customers into the database?
(b) prevent loss on your part since the reseller went out of business and you are now
doing business in their place?

What would you do?

- Chris
64bithost.com

 

[wsani]

They're forfetting their accounts. Now, if their customers haven't caught up to the fiasco, then you would gracefully step in and take over.