• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Reseller sync stuck - php.ini custom

Onir

New Pleskian
Hello! after the recent update of plesk
Code:
Product version: 12.0.18 Update # 18

     Update date: 10/01/2014 16:24
      Build date: 08.21.2014 14:00
    Build Target: CentOS 6
        Revision: 333059
    Architecture: 64-bit
Wrapper version: 1.1

Resellers can not create new domains.
the error returned is related to a custom configuration of php, the domains included in the plan with custom php configuration no longer able to sync and you can not create new ones under that plan.
/var/log/plesk/panel.log

Code:
[2014-10-01 16:19:05] ERR [panel] Il piano non è stato applicato: Modifiche personalizzate nelle impostazioni PHP
[01-Oct-2014 17:01:43 Europe/Berlin] PHP Notice: Undefined index: type; File: /usr/local/psa/admin/plib/Db/Table/Row/Plan.php, Line: 428

[01-Oct-2014 17:01:43 Europe/Berlin] Exception: PHP Notice: Undefined index: type; File: /usr/local/psa/admin/plib/Db/Table/Row/Plan.php, Line: 428

file: /usr/local/psa/admin/plib/Smb/Exception/Syntax.php
line: 56
code: 0
trace: #0 /usr/local/psa/admin/plib/Db/Table/Row/Plan.php(428): Smb_Exception_Syntax::handleError(8, 'Undefined index...', '/usr/local/psa/...', 428, Array)
#1 /usr/local/psa/admin/plib/Commands/CreateSubscription.php(320): Db_Table_Row_Plan->autoAdjust(Array)
#2 /usr/local/psa/admin/plib/Commands/CreateSubscription.php(216): Commands_CreateSubscription->_applyPlan(Object(BsDomain), Object(Db_Table_Row_Service_Package))
#3 /usr/local/psa/admin/plib/Transactional.php(210): Commands_CreateSubscription->applyCreateSubscription()
#4 /usr/local/psa/admin/plib/Transactional.php(139): Transactional->apply()
#5 /usr/local/psa/admin/plib/Commands/CreateSubscription.php(133): Transactional->execute()
#6 /usr/local/psa/admin/plib/AdminPanel/Form/Subscription.php(198): Commands_CreateSubscription->create()
#7 /usr/local/psa/admin/plib/AdminPanel/Form/Final/Customer.php(198): AdminPanel_Form_Subscription->processForm()
#8 /usr/local/psa/admin/application/admin/controllers/CustomerController.php(490): AdminPanel_Form_Final_Customer->processForm()
#9 /usr/local/psa/admin/application/admin/controllers/CustomerController.php(454): Admin_CustomerController->_proccessForm(Object(Client))
#10 /usr/local/psa/admin/externals/Zend/Controller/Action.php(516): Admin_CustomerController->createAction()
#11 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('createAction')
#12 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Respon
#13 /usr/local/psa/admin/plib/Application/Web.php(38): Zend_Controller_Front->dispatch(NULL)
#14 /usr/local/psa/admin/htdocs/application.php(15): Plesk\Application_Web->run()
#15 {main}

[2014-10-01 17:01:44] ERR [panel] Step failed 'applyCreateSubscription'. Il piano non è stato applicato: Modifiche personalizzate nelle impostazioni PHP
=== Trace ===
#0 /usr/local/psa/admin/plib/Commands/CreateSubscription.php(328): Plan_Synchronization_DomainSubscription->syncWithPlan(Object(Db_Table_Row_Plan_Domain))
#1 /usr/local/psa/admin/plib/Commands/CreateSubscription.php(216): Commands_CreateSubscription->_applyPlan(Object(BsDomain), Object(Db_Table_Row_Service_Package))
#2 /usr/local/psa/admin/plib/Transactional.php(210): Commands_CreateSubscription->applyCreateSubscription()
#3 /usr/local/psa/admin/plib/Transactional.php(139): Transactional->apply()
#4 /usr/local/psa/admin/plib/Commands/CreateSubscription.php(133): Transactional->execute()
#5 /usr/local/psa/admin/plib/AdminPanel/Form/Subscription.php(198): Commands_CreateSubscription->create()
#6 /usr/local/psa/admin/plib/AdminPanel/Form/Final/Customer.php(198): AdminPanel_Form_Subscription->processForm()
#7 /usr/local/psa/admin/application/admin/controllers/CustomerController.php(490): AdminPanel_Form_Final_Customer->processForm()
#8 /usr/local/psa/admin/application/admin/controllers/CustomerController.php(454): Admin_CustomerController->_proccessForm(Object(Client))
#9 /usr/local/psa/admin/externals/Zend/Controller/Action.php(516): Admin_CustomerController->createAction()
#10 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('createAction')
#11 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Respon
#12 /usr/local/psa/admin/plib/Application/Web.php(38): Zend_Controller_Front->dispatch(NULL)
#13 /usr/local/psa/admin/htdocs/application.php(15): Plesk\Application_Web->run()
#14 {main}
=== Dump ===
Array
(
    [validationErrors] => Array
        (
        )

)

[2014-10-01 17:01:48] ERR [panel] Il piano non è stato applicato: Modifiche personalizzate nelle impostazioni PHP

from panel is not possible to eliminate the customization of php because the field text has disappeared after the update

how can I remove the customization php for reseller plan?

Thanks in advance
 
Back
Top