Resolved Reset statistics for mail exceed limit

[TorbHo]

Our clients regularly overuse the exceed limit for outgoing mails. Sometimes this is a false alert.
Today, for example it was a Network storage which has crashed.

Can I somehow reset the statistics for this outgoing mail limit after the problem has been solved? So that our client can immediately send mails again and don't have to wait.

 

[TorbHo]

Sorry, I wrote to the wrong section. Could someone switch this to "Plesk Obsidian for Linux"? Thank you

 

[IgorG]

AFAIK there's no such user-facing functionality. But you could directly remove records from the backend database /var/lib/plesk/mail/outgoing/data.db in messages table, filter by the associated objects.

You could also use:

# plesk sbin mailmng-outgoing --cleanup --to-timestamp UTC_TIMESTAMP --force

but this will remove all records (for all objects) up to the timestamp and statistics for them will not appear in Plesk.

 

[TorbHo]

Thank you very much. I think that this will work for our needs.

 

[AlexLaforge]

I'm encountering the same problem under Plesk Obsidian Windows. What would be the command-line ?