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Resolved Reset statistics for mail exceed limit

TorbHo

Regular Pleskian
Our clients regularly overuse the exceed limit for outgoing mails. Sometimes this is a false alert.
Today, for example it was a Network storage which has crashed.

Can I somehow reset the statistics for this outgoing mail limit after the problem has been solved? So that our client can immediately send mails again and don't have to wait.
 
Sorry, I wrote to the wrong section. Could someone switch this to "Plesk Obsidian for Linux"? Thank you
 
AFAIK there's no such user-facing functionality. But you could directly remove records from the backend database /var/lib/plesk/mail/outgoing/data.db in messages table, filter by the associated objects.

You could also use:

# plesk sbin mailmng-outgoing --cleanup --to-timestamp UTC_TIMESTAMP --force

but this will remove all records (for all objects) up to the timestamp and statistics for them will not appear in Plesk.
 
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