Question resolve the open_basedir restriction

[Arnaud]

How resolve the open_basedir restriction on plesk onyx ? if its possible

 

[Arnaud]

Its after a rename subscription

 

[IgorG]

Could you please be more specific? What exact problem do you have and how it can be reproduced? What sort of error messages do you have?

 

[Arnaud]

I have rename a subscription. But when i try ton connect to the website after the rename i have this...
Warning: file_exists(): open_basedir restriction in effect. File(/var/www/vhosts/oldwebsitename/httpdocs/) is not within the allowed path(s): (/var/www/vhosts/newwebsitename/:/tmp/) in /var/www/vhosts/newwebsitenamem/httpdocs/

 

[Bitpalast]

Did you wait until the Apache restart interval has expired and Apache was restarted?

If the error still exists after the Apache restart, execute this command on your console:
/usr/local/psa/admin/sbin/httpdmng --reconfigure-domain DOMAIN.TLD
(replace DOMAIN.TLD with your new website name). This will re-create the virtual host configuration files and restart the webserver for the new settings to take effect.

 

[Bitpalast]

If the previous suggestion does not work, check your software whether the old domain name is hardcoded in a configuration file. It is not necessarily a wrong Plesk configuration, it can also be that a file_exist() function is pointing to the old website name, because in your script the old website name has not been updated to the new website name.