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Please be aware: Kaspersky Anti-Virus has been deprecatedWith the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
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The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
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We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.
Taken from a Plesk support article that solves another issue, but probably the same solution can apply to your case:
Open /etc/sw-cp-server/config file using a text editor
Adjust timeout limits for FastCGI, for example:
fastcgi_read_timeout 1200
fastcgi_send_timeout 1200
Open /usr/local/psa/admin/conf/php.ini file using a text editor.
Adjust timeout limits for PHP, for example:
max_execution_time = 1200
Restart sw-engine and sw-cp-server services:
# service sw-engine restart
# service sw-cp-server restart
If the issue still persists increase timeout limits even greater.
Open /etc/sw-cp-server/config file using a text editor
Adjust timeout limits for FastCGI, for example:
fastcgi_read_timeout 1200
fastcgi_send_timeout 1200
Open /usr/local/psa/admin/conf/php.ini file using a text editor.
Adjust timeout limits for PHP, for example:
max_execution_time = 1200
Restart sw-engine and sw-cp-server services:
# service sw-engine restart
# service sw-cp-server restart
If the issue still persists increase timeout limits even greater.
