• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Question REST Server Timeout

puzz1ed1

New Pleskian
Trying to migrate some sites off of a Plesk server, but it appears the API is timing out. Gaining host has asked that we extend the timeout on it, but can't see any option for that.
 
Taken from a Plesk support article that solves another issue, but probably the same solution can apply to your case:

Open /etc/sw-cp-server/config file using a text editor
Adjust timeout limits for FastCGI, for example:
fastcgi_read_timeout 1200
fastcgi_send_timeout 1200

Open /usr/local/psa/admin/conf/php.ini file using a text editor.
Adjust timeout limits for PHP, for example:
max_execution_time = 1200

Restart sw-engine and sw-cp-server services:
# service sw-engine restart
# service sw-cp-server restart

If the issue still persists increase timeout limits even greater.
 
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