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restore full backup to new server fails

V

ViolaG

Guest
Hi

I have a problem wherein I have plesk 9.2.3 full backup that I want to restore on a different server. The sticking point is at the Define IP Addresses Mapping page. It doesn't seem to know what the new server's ip address is.

I came across an old thread (http://forum.parallels.com/showthread.php?t=93457) that seemed to say that it may be possible to upload an ip mapping file in the format <old ip address><tab><new ip address>, but this didn't work.

Both the old server and the new server are dedicated servers with their own exclusive IP addresses.

Please can you help?

Thanks.
 
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