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restore problem from dedicated server with Plesk 9.5 to a VPS server with Plesk 10.3

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by BlackT, Dec 30, 2011.

  1. BlackT

    BlackT Guest

    0
     
    Sorry for my bad English, I have a problem with restoration and i don't find the solution

    We are trying to restore a backup file from our older dedicated server with Plesk 9.5 to a VPS server with Plesk 10.3
    The backup file is a full server backup. The installation of the VPS is a clean installation, only the first informations and the license key are endeared.

    When we try to restore it with the command
    /usr/local/psa/bin/pleskresotre --restore /var/lib/psa/dumps/backup_file.xml -level all -map map
    the restoration finishes succesfully but when we login in to plesk panel we don't see anything in domains or custommers or anywhere else.
    the log file is the following:

    Warning: domain "domain1.gr"
    Object has been excluded from restore (ead5513f-e55d-48e0-bd6d-b28347634283)
    Warning: domain "domain2.net"
    Object has been excluded from restore (2772ac9e-6818-41eb-81da-cc26e9af5ed9)
    Warning: domain "domain3.co.uk"
    Object has been excluded from restore (ddb5ac3d-013e-420f-b8af-c3030e20da8a)
    Warning: domain "domain4.com"
    Object has been excluded from restore (7f7e0715-15ab-4215-8251-f291563d21eb)
    Warning: domain "domain5.gr"
    Object has been excluded from restore (0f53bc4e-60be-40ed-8cfb-a381f59abbae)
    Warning: domain "domain6.gr"
    Object has been excluded from restore (fe38f8ed-0d6c-47bc-9d23-8543e29238b6)
    Warning: domain "domain7.gr"
    Object has been excluded from restore (9ea77102-cd54-4ff3-b6e1-4febdef43696)
    Warning: domain "domain8.net"
    Object has been excluded from restore (f8314966-cf3c-4ea8-aa33-6539e679f09e)
    Warning: domain "domain9.co.uk"
    Object has been excluded from restore (9f2b5b3c-136e-48d6-b4de-dfaedcc15217)
    Warning: domain "domain10.gr"
    Object has been excluded from restore (63adb31e-8136-4e3a-8d37-7bb709010307)
    Warning: domain "domain11.gr"
    Object has been excluded from restore (4864e65f-0d22-4113-af78-66231ca7ac10)
    Warning: domain "domain12.co.uk"
    Object has been excluded from restore (dfad0984-1205-4409-a67c-b55c42d0a7c7)
    Warning: domain "domain13.gr"
    Object has been excluded from restore (300962ba-b32c-4a93-b2ad-67ecbfce1ef1)
    Error:
    The password was generated for user 'domain2.net'. New password is '*******'
    Error:
    The password was generated for user 'domain4.com'. New password is '*******'
    Error:
    The password was generated for user 'domain5.gr'. New password is '*******'
    Error:
    The password was generated for user 'domain7.gr'. New password is '*******'
    Error:
    Internal server error: Unable to update IP: IP does not exist
    Error:
    Internal server error: Unable to update IP: IP does not exist
    Error:
    Execution of /usr/local/psa/admin/plib/api-cli/ipmanage.php -u 80.92.69.61 -ssl_certificate_ref 7e1530fb12c527f04b84c365a45a51fd failed with return code 1.
    Stderr is
    Certificate does not exist.
    Error: server ""
    Valid SSO information does not exist in Plesk and in backup file
    Error: server ""
    Execution of /usr/local/psa/admin/plib/api-cli/mailserver.php --add-to-white-list 127.0.0.0/8 failed with return code 1.
    Stderr is
    An error occured during operation with white list: Unable to add requested ip(s) to white list: IP address/net mask pair is invalid.



    After that we try to restore it again but now from the plesk pannel.
    we select to restore:

    Server settings
    Administrator account configuration
    Administrator's domains
    Administrator's customers Resellers


    with the option: Ask me what to do if conflicts occur during the restoration.

    Define IP Addresses Mapping
    IP Mapping
    Old IP Addresses New IP Addresses
    79.98.64.17 IP address not found
    79.98.64.16 IP address not found
    79.98.64.20 IP address not found
    79.98.64.18 IP address not found
    79.98.64.19 IP address not found
    79.98.64.22 80.92.69.61

    When we hit next the screen changes showing that Conflicts Occurred During the Restoration Process saying that everything already exists in the Panel
    all domains, all mail accounts, all users, all roles

    Hitting next the restoration process continue and the same log appears that all domains have been excluded from restore.
     
    Last edited by a moderator: Dec 30, 2011
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