Question Reverse DNS/PTR Record

[Krukij2]

Hello
I seem to be too stupid and hope you can help me:
I have a server with dedicated IP for multiple domains (external provider). My emails from a domain are partially rejected due to a missing PTR record.
Everything I try does not seem to help.
1. How can I test if the settings are correct / present?
2. How can I change the setting (maybe in Plesk)?
Thank you

 

[Ales]

Reverse DNS records are set by the provider that the IP's belong to. That would be your VPS/dedicated server/colocation provider.

There will either be a separate control panel for that or you'll need to contact their support.

 

[Krukij2]

The reverse DNS entry is set to to myserver.hostname.de from the provider.

 

[Deleted member 190513]

I've got similar issues.

My current rDNS resolves to services.antnil.se but I've got multiple domains in my panel the sends email with other domains (still on the same IP).
For example; when I send mail from my domain caosk.com it lands in the junk-folder even though mail-tester gives me a score of 9.9/10 (Se here).
This seams to be due to my reverse DNS not matching my sending domain.

Shouldn't I add a PTR record in plesk for this? How would I go about doing that?

 

[Bitpalast]

You cannot set a PTR in Plesk, and you do not need to either. Make sure that you select
Outgoing mail mode: Send from domain IP addresses
else anti-spam blacklists like Spamhaus will likely blacklist your ip.

 

[GravuTrad]

really no over solution? cause use send from domain ip adresses with several several domains in fact with the same ip adress of the server is worst no?