My opinion is that lack of real backup utility is a big flaw in sitebuilder.
Yes we may do even scheduled backups via command line, but Graphical interface is the one we are paying for. If I like to do things using command line utilities I don’t use Site builder or Plesk.
I’ve purchased and installed Site Builder few months ago, but I´m still considering that it may not be worth of its cost ($$) because there is no backup, import or rollback for sites. (yes there is a simple command line utility, but I don’t consider it as a backup utility.)
If my customer uses lots of time building it’s site and posting text and pictures, it is not good service if I need to tell them that they need to build up their site from scratch if they make any errors editing their site. They will choose other CMS system and I loose a customer.
Hannu Virta
Webmaster