Resolved Roundcube 1.4.3 not working with Premium Email installed

[Sascha Schlüter]

I run five Debian servers with Plesk Obsidian. On two machines Plesk Premium Mail is installed and on those two systems neither Plesk Premium Email nor Roundcube (version 1.4.3) are reachable. I get HTTP 500 on webmail.xxxx.xx for both configs. On the other machines hich have no Plesk Premium Email installed webmail with Roundcube runs flawlessly
So, there seems to be a conflict between those two webmailers.
How can i get Roundcube running again?

 

[Martin Dias]

Premium Mail did an update that seems to not have gone trough completely, try to install the missing packages:

Plesk Premium Email: Unable to access webmail.example.com: Internal Server Error

Applicable to: Plesk for Linux Symptoms The Plesk Premium Email extension has been updated to the version 16.12.5. Unable to log into webmail with the following errors: CONFIG_TEXT: Internal...

support.plesk.com

 

[Sascha Schlüter]

Thank you, Arashi, for this hint. I will give it a try!

 

[Martin Dias]

Did this work for you?

 

[Sascha Schlüter]

Yes, thank you Arashi!