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Resolved Roundcube not opening when using the direct link

Jana-ITS

Jana-ITS

New Pleskian
Server operating system version
Debian 12.5
Plesk version and microupdate number
Plesk Obsidian v18.0.59
When I try to access Roundcube using the direct link webmail.domain.com, it instead opens the web server's default page. However, if I access Roundcube through the Plesk control panel's email section using the direct access button, it opens the following link:


However, this displays an error message saying "File not found."

I would appreciate any help in resolving this issue.

​

 
Bitpalast said:
I think it needs to be reinstalled through Plesk installer.
1) Remove it
2) Reinstall it
Click to expand...
I did this and it's still the same
Anyway, I restored an old backup containing the server settings and the problem was solved.
Thank you for your time
 
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