Issue Roundcube slow and showing errros eventually after upgrade from 12.018 to 17.0 Onyx

[Luiz_Gustavo]

Hello,

I upgraded a server from Plesk 12.0.18 to Onyx 17.0.

The upgrade occurs without erros, everything is working fine (sites, db, email etc), but roundcube is very unstable and sometimes showing generic errors like "Internal error, try again later" when sending messages, but after click 2 ou 3 times, it send the message. I seek the logfile, but do not found nothing yet.

My server is Ubuntu 12.0.4 LTS with 17.0.17 Update #48

Any idead?

Thanks,

Gustavo

 

[Luiz_Gustavo]

I found some errors in Apache, and I increase the Fcgi mas process from 100 to 600 and restart Apache.

Will monitor for sometime.

[Wed Mar 07 11:27:59 2018] [warn] [client 201.1.185.129] mod_fcgid: can't apply process slot for /var/www/cgi-bin/cgi_wrapper/cgi_wrapper, referer: http://webmail.site.com.br/?_task=mail&_mbox=INBOX
[Wed Mar 07 11:28:15 2018] [warn] [client 187.122.125.213] mod_fcgid: can't apply process slot for /var/www/cgi-bin/cgi_wrapper/cgi_wrapper, referer: http://webmail.site.com.br/?_task=mail&_mbox=INBOX
[Wed Mar 07 11:29:34 2018] [warn] [client 187.38.221.104] mod_fcgid: can't apply process slot for /var/www/cgi-bin/cgi_wrapper/cgi_wrapper, referer: http://webmail.site.com.br/?_task=mail&_caps=pdf=1,flash=0,tif=0&_uid=256&_mbox=INBOX&_action=show

 

[Émerson Felinto]

Do not forget to mark the topic as resolved if everything is ok.