scheduled backups don't run

[KingSky]

Hi all,

I've searched the forums for this, and have seen a few people with similar problems, but no solutions.

I have several clients who I've set schedules to run a daily backup to a remote FTP site.

I know that the settings are correct because I can click the button and manually create the backup.

However, the scheduled backups never run.

I have checked that cron is running; I have checked that the
*/15 * * * * /usr/local/psa/admin/sbin/backupmng >/dev/null 2>&1
line is set under root cron settings

It does not have to do with the backup schedule bug either... I have let this go for a couple weeks and they don't run the next day.

Could really use some help on this... any ideas are appreciated.

Thanks!
-Kevin

 

[jwagdy]

i had this problem few months ago and I had to reinstall the backup/restore module

 

[KingSky]

Where do I find instructions on how to do that?

Thanks

 

[jwagdy]

sorry but i didn't do it my self. i asked the teck support to do it