Scheduling backup does not schedule

[skrieg2]

Hi,

I'm trying to create site backups over ftp.

The sites are not backuped. No email back.

But if I click on "update now" the site is backuped without any problem.

How to resolve this ? Thank you.

 

[skrieg2]

Backups are quite important.

 

[unsichtbarre]

Same problem here, backups are scheduled and enabled, yet do not occurr. I am using FTP repository too.

-J

 

[Dmitry Frantsev]

Try to install latest Plesk updates and check this situation one more time.
If this doesn't help could you give us more information about this issue? I mean, do you have any exactly errors or something like this?

 

[skrieg2]

Hi,

Thanks for your advise. I am going to test the upgrade on a test server instead of working blind on a prod server. I need to be 100% sure the upgrade will work.

I have absolutely no info. about this issue. No error back. No email received. I can't even find any cron job related to this task.

BTW, I've got another server installed with the latest Plesk version and Plesk's backup seem to work (no restore tests yet). So I'm pretty sure upgrading will fix the issue.

 

[unsichtbarre]

I have updated to 8.1.1 with no improvement in the situation. FTP account properties are correct, I can "Backup Now" sucessfully to FTP repository, but scheduled backups do not occurr. I see no error messages.

Plesk info:
awstats 6.5-3.fc4
bind 9.3.1-20.FC4
coldfusion Component was not installed
coldfusion-support Component was not installed
courier-imap 3.0.8-fc4.build81070322.16
drweb Component was not installed
drweb-qmail Component was not installed
frontpage Component was not installed
httpd 2.0.54-10.4
mailman Component was not installed
mod_perl 2.0.1-1.fc4
mod_python 3.1.4-2
mysql 4.1.20-1.FC4.1
perl-Apache-ASP 2.59-fc4.build80060613.20
php 5.0.4-10.5
postgresql-server Component was not installed
psa 8.1.1-fc4.build81070322.16
psa-api-rpc 8.1.1-fc4.build81070322.16
psa-autoinstaller 3.1.0-build31061201.02
psa-backup-manager 8.1.1-fc4.build81070322.16
psa-horde 3.1.3-fc4.build81070322.16
psa-imp 4.1.3-fc4.build81070322.16
psa-logrotate 3.7-fc4.build81070322.16
psa-manual-custom-skin-guide 8.1.1-fc4.build81070322.16
psa-migration-manager 8.1.1-fc4.build81070322.16
psa-miva Component was not installed
psa-mod-fcgid-configurator Component was not installed
psa-proftpd 1.3.0-fc4.build81070322.16
psa-qmail 1.03-fc4.build81070322.16
psa-qmail-rblsmtpd 0.70-fc4.build80060613.20
psa-rubyrails-configurator Component was not installed
psa-spamassassin 8.1.1-fc4.build81070322.16
psa-tomcat-configurator 8.1.1-fc4.build81070322.16
psa-turba 2.1.3-fc4.build81070322.16
ruby Component was not installed
samba 3.0.23a-1.fc4.1
spamassassin 3.0.6-1.fc4
SSHTerm 0.2.2-fc4.build81061129.22
tomcat 5.0.30-5jpp_6fc
webalizer 2.01_10-28

 

[skrieg2]

Hi unsichtbarre,

Thank you for taking part to the lost souls thread.

What distribution are you using ?

 

[c0d3x]

same problem here...

 

[nocrash]

you are not alone. in the plesk webfront backups are enabled and sheduled.

but no backup after a few days after installing some updates for 8.1.0 .

Autoinstaller 3.1.0 (build at 2006-12-01 02:42) started at (timezone CET) Thu Mar  1 13:15:44 2007
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --select-release-id=PLESK_8_1_0 --notify-email=
--install-component=base --install-component=psa-fileserver --target=/home/psa 

Try to find rcfile...
Autoinstaller rcfile not found.
Check hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=SuSE version=9.3 arch=x86_64 environment=
Final opsys (with overriding) is: os_name=Linux os_vendor=SuSE version=9.3 arch=x86_64 environment=
repository: Get brief packages info for all sources
Checking for installed system packages...readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\nX:\n' 
done.
Download file products.inf3: 100% done.
Download file plesk.inf3: 100% done.
Download file sitebuilder.inf3: 11%..100% done.
release PLESK_8_1_0 is actual
release SB_3_0_2 is actual
Select best build of PLESK_8_1_0 for current OS
[..]
Start packages installation
prepareInstallStep: resolve results for package(s):
 (s) system_installed_psa-8.1.0-suse9.3.build81061129.22.x86_64.rpm
 (s) system_installed_psa-hotfix3-8.1.0-suse9.3.build81061212.22.x86_64.rpm
 (s) system_installed_psa-hotfix4-8.1.0-suse9.3.build81061226.14.x86_64.rpm
 (s) system_installed_psa-hotfix5-8.1.0-suse9.3.build81070201.15.x86_64.rpm
 (s) system_installed_bash-3.0-15.x86_64.rpm
Install package psa-hotfix6-8.1.0-suse9.3.build81070224.19.noarch
 Trying to replace files and set up right permissions... done
 Trying to perform keyupdate... done
/usr/local/psa/admin/bin/httpsdctl stop: httpd stopped
Stopping Plesk: ..done
xinetd  off
Starting INET services. (xinetd)..done
named  off
Starting name server BIND - Warning: named already running! ..done
mysql  off
Starting service MySQL..done
postgresql  off
Starting PostgreSQLpg_ctl: ein anderer postmaster l??uft m??glicherweise; versuche trotzdem zu starten
pg_ctl: konnte postmaster nicht starten
Pr??fen Sie die Logausgabe.
..failed
psa-spamassassin  off
Starting psa-spamassassin service: ..done
apache2  off
Processing config directory: /usr/local/psa/admin/conf/httpsd.*.include
/usr/local/psa/admin/bin/httpsdctl start: httpd started
Starting Plesk: ..done
drwebd  on
Starting drwebd ..done
prepareInstallStep: resolve results for package(s):
 (s) system_installed_psa-predb-8.1.0-suse9.3.build81061213.17.noarch.rpm
Install package psa-locale-base-en-US-8.1.0-suse9.3.build81070224.19.noarch
prepareInstallStep: resolve results for package(s):
 (s) system_installed_samba-client-3.0.13-1.1.x86_64.rpm
 (s) system_installed_coreutils-5.3.0-10.x86_64.rpm
 (s) system_installed_binutils-2.15.94.0.2.2-3.x86_64.rpm
 (s) system_installed_grep-2.5.1a-4.x86_64.rpm
 (s) system_installed_bash-3.0-15.x86_64.rpm
 (s) system_installed_libacl-2.2.30-3.x86_64.rpm
 (s) system_installed_libattr-2.4.22-3.x86_64.rpm
 (s) system_installed_glibc-2.3.4-23.4.x86_64.rpm
 (s) system_installed_e2fsprogs-1.36-5.x86_64.rpm
 (s) system_installed_openssl-0.9.7e-3.2.x86_64.rpm
 (s) system_installed_cups-libs-1.1.23-7.x86_64.rpm
 (s) system_installed_krb5-1.4-16.4.x86_64.rpm
 (s) system_installed_openldap2-client-2.2.23-6.2.x86_64.rpm
 (s) system_installed_pam-0.78-8.x86_64.rpm
 (s) system_installed_popt-1.7-207.x86_64.rpm
Install package samba-3.0.13-1.6.x86_64
Installation done.
Exit with OK status
---
Plesk autoinstaller.

No upturn with 8.1.1-1

crond seems to be working now, if i start it directly and not with the init script . i got watchguard mails again.

crontab -l shows the line which should process the plesk backups:
/usr/local/psa/admin/sbin/backupmng



EDIT
there's a file /usr/local/psa/var/backup_tasks_mng.lock that seems to block the backup process? i just delete it and start backupmng with much more success. Meanwhile i try to get through the strace output.

 

[skrieg2]

Thanks for your tip.

I deleted it too and the backups seem to work now.

But I don't trust anymore this tool. I'm going to use a home made script.

 

[kerpau]

SUCCESS!!! Thanks nocrash! Deleting "/usr/local/psa/var/backup_tasks_mng.lock" fixed the problem for me.

 

[unsichtbarre]

Unfortunatly I don't seem to have this file and backups still aren't working in 8.2

-J

 

[c0d3x]

i have the same problem.... WE NEED A FIX SWSOFT

 

[Group One Sales]

Backups

Yes Plesk backups are important and mine did not allow backups when clicking on this in Plesk CP.

It also failed to update as was supposed to.

I had to reinstall Plesk and then had to get a new key too. Took 7 1/2 weeks for my host to help with this. Plesk engineer agreed to help but host would not call to ask them to. The arrogance of tech support I guess.

Any how while backups are important, Plesk software does not work well enough to make backups.