Selecting Webmail Software

[sparkxp]

Hi,

I have problems with selecting a Webmail Software over Webmail-Services.
I added a new Webmailer, which links to a domain (http://www.my-webmailer.com). When I select the Mailer and call webmail.domain.com, I get the Plesk default page.
What did I do wrong?
How can I debug this? (where are the config and log files for this?)

 

[IgorG]

Try to debug it with help of following KB article http://kb.parallels.com/en/111283

 

[sparkxp]

Okay. And where do I have to start?
I checked the /usr/local/psa/admin/logs/httpsd_access_log and saw, that there are new lines if I call my new webmailer

::ffff:xxx.xxx.xxx.xxx webmail.my-domain.com:8880 - [13/Apr/2012:08:01:48 +0200] "GET /javascript/promo-flags.js.php HTTP/1.1" 200 83 "http://webmail.my-domain.com/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0"

If I call an existing webmailer (horde or atmail) there is no new line in log.

 

[EgidijusS]

Additional webmails not working with Plesk 10.x out of the box. This is bug. In upcoming Plesk 11 versions seems that bug is fixed.

 

[sparkxp]

Okay. And why doesn't Igor know that?

 

[IgorG]

What do you mean

I added a new Webmailer

? Is it not standard and shipped with Plesk Horde or Atmail? Or what?

 

[sparkxp]

No it isn't. I wrote

I added a new Webmailer, which links to a domain (http://www.my-webmailer.com).