Issue Send Error Report

[EmperorFPI]

Server operating system version

Rocky Linux 8.8 (Green Obsidian)

Plesk version and microupdate number

Plesk Obsidian Version 18.0.56

Not sure where to send it but maybe someone can help out.

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Downloading file products.inf3: 0%
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Downloading file plesk.inf3: 0%
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Checking for installed packages...
Downloading file pool/PSA_18.0.63_15508/plesk-18.0.63-rhel8-x86_64.inf3: 0%
Downloading file pool/PSA_18.0.63_15508/plesk-18.0.63-rhel8-x86_64.inf3: 100% was finished.
Downloading file PHP56_17/php56-rhel8-x86_64.inf3: 0%
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Downloading file pool/PHP_7.3.33_248/php73-cos8-x86_64.inf3: 0%
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Downloading file pool/WPB_18.0.59_77/sitebuilder-18.0.59-rhall-all.inf3: 0%
Downloading file pool/WPB_18.0.59_77/sitebuilder-18.0.59-rhall-all.inf3: 100% was finished.
gpg-pubkey-914bdf7e-55c05220 gpg(Plesk Team <[email protected]>)
gpg-pubkey-6d745a60-60287f36 gpg(Release Engineering <[email protected]>)
gpg-pubkey-2f86d6a1-5cf7cefb gpg(Fedora EPEL (8) <[email protected]>)
Start downloading 1 files of unknown size and 0 delta RPMs
Download PLESK_18_0_63 extras 3089B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 5.6 3081B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 7.0 3081B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 7.3 3086B [total 0/unknown B 1/1 files]
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Download PHP 7.4 3081B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 8.0 3081B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 8.1 3081B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 8.2 3081B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 8.3 3081B [total 0/unknown B 1/1 files]
Detecting installed product components.
gpg-pubkey-6d745a60-60287f36 gpg(Release Engineering <[email protected]>)
gpg-pubkey-2f86d6a1-5cf7cefb gpg(Fedora EPEL (8) <[email protected]>)
gpg-pubkey-914bdf7e-55c05220 gpg(Plesk Team <[email protected]>)
Launching component and product checkers...
Downloading file pool/PSA_18.0.63_15508/examiners/repository_check.sh: 0%
Downloading file pool/PSA_18.0.63_15508/examiners/repository_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.63_15508/examiners/check_broken_timezone.sh: 0%
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Downloading file pool/PSA_18.0.63_15508/examiners/disk_space_check.sh: 0%
Downloading file pool/PSA_18.0.63_15508/examiners/disk_space_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.63_15508/examiners/sh_cmd.sh: 0%
Downloading file pool/PSA_18.0.63_15508/examiners/sh_cmd.sh: 100% was finished.
Downloading file pool/PSA_18.0.63_15508/examiners/license_key_check.php: 0%
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Downloading file pool/PSA_18.0.63_15508/examiners/php_launcher.sh: 0%
Downloading file pool/PSA_18.0.63_15508/examiners/php_launcher.sh: 100% was finished.
Downloading file pool/PSA_18.0.63_15508/examiners/panel_preupgrade_checker.php: 0%
Downloading file pool/PSA_18.0.63_15508/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file pool/PSA_18.0.63_15508/examiners/php_launcher.sh: 0%
Downloading file pool/PSA_18.0.63_15508/examiners/php_launcher.sh: 100% was finished.
Start downloading 1 files of unknown size and 0 delta RPMs
Download Rocky Linux 8 - PowerTools 4902B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PLESK_18_0_63 dist 3090B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PLESK_18_0_63 thirdparty 3075B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 8.0 thirdparty 3068B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 8.1 thirdparty 3068B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 8.2 thirdparty 3068B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download Extra Packages for Enterprise Linux 8 - x86_64 31482B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download Extra Packages for Enterprise Linux 8 - x86_64 14404031B [total 0/unknown B 1/1 files]

ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Visit https://support.plesk.com/ to search for a solution.

 

[Sebahat.hadzhi]

@EmperorFPI is that the full output, please? I cannot locate any failure or error apart from The Yum utility failed to install the required packages. Attention! Your software might be inoperable. which is way too generic to identify the exact root cause of the issue.

 

[EmperorFPI]

That's the full output. Thanks for looking at it.

 

[Martin Dias]

Can you double-check that dnf update command works and goes through fully?

 

[EmperorFPI]

Thanks, I forgot about that. I think it's dnf upgrade but I'll run that and see what is what

 

[EmperorFPI]

Thanks everyone. Taken care of!