Sending emails from mail clients

[Brichardson1991]

Just recently bought a VPS with Plesk pre-installed.

Added my domains to it that's all good and working.

added the mail accounts all good.

Can send and recieve emails in webmail (horde).

However on any external client i can only recieve emails. If I attempt to send any emails i get a Relay error message. Using Postfix coupled with Dovecot.

 

[IgorG]

What exact error message do you have? Any additional related detail from Plesk maillog?

 

[Brichardson1991]

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 28/04/2016 13:45

The following recipient(s) cannot be reached:

'*@gmail.com' on 28/04/2016 13:45
Server error: '454 4.7.1 <*@gmail.com>: Relay access denied'

I can email any domains hosted on my vps. But anything external to this fails when using clients like outlook.

 

[IgorG]

Have you tried solution from article https://kb.plesk.com/en/120330 ?

 

[Brichardson1991]

Hi IgorG,

Neither of those solutions fixed the issue.

May 5 15:16:10 vps267152 postfix/smtpd[10865]: connect from unknown[210.96.216.X]
May 5 15:16:11 vps267152 postfix/smtpd[10865]: lost connection after AUTH from unknown[210.96.216.X]
May 5 15:16:11 vps267152 postfix/smtpd[10865]: disconnect from unknown[210.96.216.X]
May 5 15:19:31 vps267152 postfix/anvil[10839]: statistics: max connection rate 1/60s for (smtp:65.54.51.X) at May 5 15:14:16
May 5 15:19:31 vps267152 postfix/anvil[10839]: statistics: max connection count 1 for (smtp:65.54.51.X) at May 5 15:14:16
May 5 15:19:31 vps267152 postfix/anvil[10839]: statistics: max cache size 1 at May 5 15:14:16
May 5 15:30:24 vps267152 dovecot: imap-login: Login: user=<*@*.co.uk>, method=DIGEST-MD5, rip=62.172.223.X, lip=51.254.133.X, mpid=11402, session=<JkU6WBgyrAA+rN+K>
May 5 15:30:24 vps267152 dovecot: imap-login: Login: user=<*@*.co.uk>, method=DIGEST-MD5, rip=62.172.223.X, lip=51.254.133.X, mpid=11404, session=<MBA9WBgyrQA+rN+K>
May 5 15:30:24 vps267152 dovecot: imap-login: Login: user=<*@*.co.uk>, method=DIGEST-MD5, rip=62.172.223.X, lip=51.254.133.X, mpid=11406, session=<AQhDWBgyrgA+rN+K>
May 5 15:30:47 vps267152 postfix/smtpd[11407]: connect from unknown[62.172.223.X]
May 5 15:30:47 vps267152 postfix/smtpd[11407]: NOQUEUE: reject: RCPT from unknown[62.172.223.X]: 454 4.7.1 <*@gmail.com>: Relay access denied; from=<*@*.co.uk> to=<*@gmail.com> proto=ESMTP helo=<*>
May 5 15:30:49 vps267152 postfix/smtpd[11407]: disconnect from unknown[62.172.223.X]
May 5 15:30:49 vps267152 /usr/lib64/plesk-9.0/psa-pc-remote[11453]: Message aborted.

 

[Brichardson1991]

Any updates on this, so far i've had this issue over 2 weeks with no resolution. Starting to think the move to plesk was a mistake.

 

[iServersupport]

Try this https://kb.plesk.com/en/121952







24x7 Server Management

http://iserversupport.com

 

[Brichardson1991]

Try this https://kb.plesk.com/en/121952







24x7 Server Management

http://iserversupport.com

When i ran the sql command

mysql> select displayName,password from accounts join mail on mail.account_id = accounts.id JOIN domains ON mail.dom_id = domains.id where type="sym" and password not like "$AES%";
Empty set (0.00 sec)

I got the following output

Empty set (0.00 sec)

I've uninstalled and reinstalled postfix to no aval

it appears though when doing a telnet to the server i get the following:

220 vps267152.ovh.net ESMTP Postfix
ehlo mail.richardson1991.co.uk
250-vps267152.ovh.net
250-PIPELINING
250-SIZE 10240000
250-ETRN
250-STARTTLS
250-AUTH CRAM-MD5 DIGEST-MD5
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
mail from:<*@richardson1991.co.uk>
250 2.1.0 Ok
rcpt to:<*@gmail.com>
451 4.3.0 <[email protected]>: Temporary lookup failure

Does this matter at all ?

Really getting stuck with this as i've tried many solutions that should all just fix this... and nothing is working.

 

[UFHH01]

Hi Brichardson1991,

Plesk has various possibilities to repair mail-server settings.

First, you might try the "Repair" - utility

Plesk Repair Utility ( Plesk online documentation for Plesk 12.5 )​

You will find the command:

plesk repair mail
( documented at: Plesk Repair Utility: Mail ( Plesk online documentation for Plesk 12.5 ) )​

Another way to repair your mail-server settings, is to switch from postfix to qmail ( or the other way round ) and back to postfix ( or back to qmail ) again.

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --install-component qmail
/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --install-component postfix​

If you experience further issues, pls. consider to add your current configuration files for further investigations and add again the latest log - file - entries, because they may vary to your previous ones.

Plesk for Linux services logs and configuration files ( KB - article: 111 283 )​