Question Sending of password for user * did not succeed

[Andy Parry]

Hello All,
Having trouble accessing mail account. Been working fine up to a month ago, but suddenly stopped with no intervention from me, seems as if the mail server settings have been changed.
Tried all the tutorials, different mail browsers, and webmail. Pinged mail server which showed it was working and I was using the right setting. Mail Service is 'on', even set forwarding to another working email address to see if could receive incoming mail. Nothing works.
Contacted Plesk, who told me to contact RapidSwitch Ltd in UK. RapidSwitch told me that they do not deal with the mail server and to go away.

Can anyone help or suggest what I could do to get my mail working again?

Regards

 

[UFHH01]

Hi Andy Parry,

first, pls. READ carefully: [IMPORTANT]: READ THIS FIRST TO FIND QUICK SOLUTION FOR THE EXISTING ISSUE/QUESTION

... because you are missing an awfull lot of ( necessary ) informations, which are needed to investigate your issue. Without investigations, we can only guess, which doesn't help you at all. The informations ( facts! ) you provide, the better will be possible suggestions, to solve your issue.