Resolved SEO Toolkit... site audit blocked on 98%

[MicheleB]

Hello,
I've a premium licence of SEO Toolkit and I'm trying to scan the websites with Site Audit but always the progress bar locks on 98% (from several hours).


How can I fix it?
Thanks.

 

[Viktor Vogel]

Hello MicheleB,

this problem was already reported and the developers are working on a fix!

We will update the extension as soon as possible.

Thank you!

Cheers

 

[Viktor Vogel]

Can you please re-run the Site Audit? The developers found and fixed an issue on the servers. Now the scans should finish completely!

Thanks!

 

[MicheleB]

Yes, now it works.
Thanks!

 

[DavidSmitis]

Can you please re-run the Site Audit? The developers found and fixed an issue on the servers. Now the scans should finish completely!

Thanks!

Yesterday I had a problem crawling the site. The first time the check failed, the second time the check was successful.

 

[DenBle]

We are also facing the problem that scans get stuck at about 95%.
Re-running the scan does not solve the problem.

The instructions found on these articles does not help solving the problem:

Plesk Help Center

support.plesk.com

 How to cancel a stuck task in Plesk

Applicable to: Plesk for Linux Plesk for Windows Question A task (scheduled task, WordPress installation, extension update, etc.) is stuck in Plesk. How to stop this stuck task and close the "ta...

support.plesk.com

 

[m@ik]

The same issue here - 98% and process is idle on one domain.

SEO Toolkit 1.1.13-63
Plesk 18.0.33
OS Debian 10.7

Tried to restart server, re-install the module. No effect.

Any solution without running commands via SSH ?

 

[pholden]

I am running into this same issue today. Nothing seems to work to fix it. Restarting the server only generated a task error but the domain is still showing that the scan is still running. How do we fix this issue?

Wouldn't it be nice to have a couple "Pause Scan" and a "Stop Scan" buttons available in the module to solve this?

 

[MattHughes]

Yes, it would be nice to have that option.

 

[ChristaEchard]

Guys, what's up? The same problem, I restarted the server, re-installed the module. Nothing.