• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Serious Problem Installing Plesk

M

MacDeath

Guest
I have tried installing Plesk-8.1 5 times today. Each time, a complete format / reinstall. The first time I got the message below. (That was on Debian 3.1). I started again, and couldn't get past downloading all the sources. It appeared that security.debian.org didnt have mysql-server-5.0. My 4th Attempt was ubuntu-6.0.6 with default sources.list gave the same problem as Debian. A 5th reinstall with of ubuntu gave me more luck. PSA installed, but now when i log into the machine, put in administrator details, I get the following error. (Exactly where I was after my first install).

Please try help me, this is now becoming serious.


ERROR: PleskException
Create ShortcutCreate Shortcut
dnsmng::restart() failed: dnsmng failed: dnsmng: Unable to define admin email
dnsmng: idn_toascii_safe(localhost..) failed: Invalid length

0: /opt/psa/admin/plib/dns/DNSManager.php:162
DNSManager::updateDefaultDNSZone(object of type DNSZone)
1: /opt/psa/admin/plib/dns/DNSManager.php:106
DNSManager::syncDNSZoneAdminEmail(boolean false, string '[email protected]')
2: /opt/psa/admin/htdocs/server/admin_ed.php3:84
admin_ed(array, array, array)
3: /opt/psa/admin/htdocs/server/admin_ed.php3:164
 
It seems you might have access to a quick vps OS reload perhaps?

Anyway, you might try a redhat variant, ie FC3/4/5 or CentOS4 or 5.

I have personally seen a lot more support for RH variants with Plesk. ART is my freaking hero =P

Keep this in mind when it comes time to update PHP and MySQl..
 
Thanks for the reply.

I'm sure the problem is OS related, but I have been scared of Centos and other RH variants. I have asked sw-soft to help me fix it, and await their feed back. At this point, I can tell you that it is almost impossible to install Plesk on Debian as the sources do not match what the installer is looking for.

I have been down for 4 days now, and if this is not sorted out soon I will have to resort to using Centos and hope for better luck there.
 
Back
Top