D
DaeyeulJ
Guest
Hi!
I have a server with 1and1 and they relocate the server to a new location early this morning (from New Jersey to Kansas). They are not moving the server physically but mirror the data from the old server to the new one instead.
They restored the data but I kept getting the following error message:
ERROR: PleskFatalException
Unable to connect to database: mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
0: /usr/local/psa/admin/plib/common_func.php3:190
psaerror(string 'Unable to connect to database: mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)')
1: /usr/local/psa/admin/auto_prepend/auth.php3:93
They (1and1) have been looking into this situation since this morning but there has been no solution. This afternoon, they requested Plesk Parallels team to look at this issue. However I haven't heard back from them yet.
I have client accounts that are hosted at the server and it is critical for them to be able to have access to their emails and have the websites up and running.
Do you have any suggestions or could provide any help? I would really appreciate it.
Thank you!
I have a server with 1and1 and they relocate the server to a new location early this morning (from New Jersey to Kansas). They are not moving the server physically but mirror the data from the old server to the new one instead.
They restored the data but I kept getting the following error message:
ERROR: PleskFatalException
Unable to connect to database: mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
0: /usr/local/psa/admin/plib/common_func.php3:190
psaerror(string 'Unable to connect to database: mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)')
1: /usr/local/psa/admin/auto_prepend/auth.php3:93
They (1and1) have been looking into this situation since this morning but there has been no solution. This afternoon, they requested Plesk Parallels team to look at this issue. However I haven't heard back from them yet.
I have client accounts that are hosted at the server and it is critical for them to be able to have access to their emails and have the websites up and running.
Do you have any suggestions or could provide any help? I would really appreciate it.
Thank you!