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Service Unavailable on specific website

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by travisn, Jul 19, 2010.

  1. travisn

    travisn Guest

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    We have the trial version of Plesk Panel 9.5 for Windows installed and are having and issue when trying to access the first website we created in the panel.

    At first, we received a Service Unavailable, 503 error when trying to access the main Plesk panel, but after setting permissions and following a KB article on this site, we were able to get it set up.

    Now, we are on our first website and when we try to get to it, we get: Service Unavailable, HTTP Error 503. The service in unavailable.

    Any ideas on this?

    We are running Server 2003 R2 x64 on top of IIS7.

    Thanks
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Is there any related errors in Event Viewer?
    Are you sure that IIS application pool is stared for this domain?
     
  3. travisn

    travisn Guest

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    The app pool is started, but when I try to access the site and get the service unavailable error, the app pool stops.


    I get multiple Event ID 2280 errors.

    The source is IIS-W3SVC-WP

    The error msg is: The Module DLL C:\Program Files (x86)\IIS\Advanced Logging\ClientLoggingHandler.dll failed to load. The data is the error.
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    It looks like that there is an issue with IIS installation. You may want to rebuild IIS role on that box from scratch. And also you can just switch Plesk to apache engine as possible solution:
     
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