• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Site builder issue

M

mochanin

Guest
We are getting the following exception in our site builder. Has anyone get that? The problem is happening, when the client tries to edit his blog application.


2008-11-18 12:24:54,648 [12] ERROR SWsoft.SiteBuilder.Web.UI.BaseWizardPage - SWsoft.SiteBuilder.Modules.Storage.Common.StorageException: MessageSignatureInvalid ---> System.Exception: Exception of type 'System.Exception' was thrown.
--- End of inner exception stack trace ---
at SWsoft.SiteBuilder.Modules.Storage.CacheableStorage.GetInstance[T]()
at SWsoft.SiteBuilder.Modules.Storage.DataStorage`1.get_Instance()
at SWsoft.SiteBuilder.Modules.Blogger.Design.MessageEditForm.<GetTabs>d__0.MoveNext()
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at SWsoft.SiteBuilder.Web.UI.WebControls.Designers.FormTabs..ctor(IEnumerable`1 tabs)
at SWsoft.SiteBuilder.Web.UI.WebControls.Designers.DesignerForm.GetContentControl()
at SWsoft.SiteBuilder.Web.UI.WebControls.Designers.PropertiesEditor.CreateChildControls()
at SWsoft.SiteBuilder.Web.UI.WebControls.Designers.DesignerForm.CreateChildControls()
at System.Web.UI.Control.EnsureChildControls()
at SWsoft.SiteBuilder.Web.UI.WebControls.Designers.PropertiesEditor.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at System.Web.UI.ControlCollection.Add(Control child)
at SWsoft.SiteBuilder.Web.UI.WebControls.Designers.ItemsEditorBase.CreateChildControls()
at System.Web.UI.Control.EnsureChildControls()
at SWsoft.SiteBuilder.Web.UI.WebControls.Designers.ItemsEditorBase.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at System.Web.UI.ControlCollection.Add(Control child)
at Telerik.WebControls.PageViewCollection.Add(PageView item)
at SWsoft.SiteBuilder.Web.UI.WebControls.TabbedControl.CreateChildControls()
at SWsoft.SiteBuilder.Modules.Blogger.Design.BlogRootDesigner.CreateChildControls()
at System.Web.UI.Control.EnsureChildControls()
at SWsoft.SiteBuilder.Modules.Blogger.Design.BlogRootDesigner.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at System.Web.UI.ControlCollection.Add(Control child)
at SWsoft.SiteBuilder.Web.UI.EditPage.UpdateModuleDesigner()
 
Message - "MessageSignatureInvalid" means that the public/private pair keys were changed on Sitebuilder server or publication server. So not only blog module should not work but all other modules which uses remote database. Anyway, to resolve this case try to update PublichKey.xml file for sites:

Copy PublicKey.xml file from C:\Program Files (x86)\SiteBuilder\Repository\Common\ into site's storage directory C:\Program Files (x86)\SiteBuilder\Sites\<site id>. After that check and re-publish entire site.
Hope it helps.
 
Thanks. I replaced the file, but the error still remains. I after I tried to publish I got the following:

Cannot publish site. FTP error: An unexpected exception has occurred. WrongSiteId

How can I correct that?
 
Back
Top