Hello to all,
suddenly with no apparent reason, launching web presence builder (plesk panel 11.0.9) for a site that worked before we get an error during step 3 of the waiting image.
by enabling debug as of http://kb.parallels.com/en/114568 we get:
#0 /usr/local/sb/include/SB/Site/Serialization/Strategy/Ui.php(94): Base_SyntaxException::handleError(8, 'Trying to get p...', '/usr/local/sb/i...', 94, Array)
#1 /usr/local/sb/include/SB/Widget/Container/Abstract.php(470): SB_Site_Serialization_Strategy_Ui->serializeChildWidgets(Object(SB_Widget_Columns_Column), Array)
#2 /usr/local/sb/include/SB/Site/Serialization/Strategy/Ui.php(96): SB_Widget_Container_Abstract->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#3 /usr/local/sb/include/SB/Widget/Container/Abstract.php(470): SB_Site_Serialization_Strategy_Ui->serializeChildWidgets(Object(SB_Widget_Columns), Array)
#4 /usr/local/sb/include/SB/Site/Serialization/Strategy/Ui.php(96): SB_Widget_Container_Abstract->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#5 /usr/local/sb/include/SB/Widget/Container/Abstract.php(470): SB_Site_Serialization_Strategy_Ui->serializeChildWidgets(Object(SB_Widget_Container_Vertical), Array)
#6 /usr/local/sb/include/SB/Site/Serialization/Strategy/Ui.php(96): SB_Widget_Container_Abstract->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#7 /usr/local/sb/include/SB/Widget/Container/Abstract.php(470): SB_Site_Serialization_Strategy_Ui->serializeChildWidgets(Object(SB_Widget_Container_Fixed), Array)
#8 /usr/local/sb/include/SB/Widget/Container/Fixed.php(108): SB_Widget_Container_Abstract->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#9 /usr/local/sb/include/SB/ORM/SitePage.php(153): SB_Widget_Container_Fixed->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#10 /usr/local/sb/include/SB/ORM/SitePage.php(162): SB_ORM_SitePage->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#11 /usr/local/sb/include/SB/Facade/Service/Page.php(66): SB_ORM_SitePage->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#12 [internal function]: SB_Facade_Service_Page->_read('8350f248-48e5-0...', 'szxwdqwv70n')
#13 /usr/local/sb/include/SB/Facade/Service.php(36): call_user_func_array(Array, Array)
#14 /usr/local/sb/include/SB/Facade/Service/Page.php(59): SB_Facade_Service->_execute('_read', Array)
#15 /usr/local/sb/include/SB/Facade/Service/Site.php(379): SB_Facade_Service_Page->read('8350f248-48e5-0...', 'szxwdqwv70n')
#16 [internal function]: SB_Facade_Service_Site->_getSettings('8350f248-48e5-0...')
#17 /usr/local/sb/include/SB/Facade/Service.php(36): call_user_func_array(Array, Array)
#18 /usr/local/sb/include/SB/Facade/Service/Site.php(372): SB_Facade_Service->_execute('_getSettings', Array)
#19 [internal function]: SB_Facade_Service_Site->getSettings('8350f248-48e5-0...')
#20 /usr/local/sb/include/SB/Controllers/JsonApi.php(518): call_user_func_array(Array, Array)
#21 /usr/local/sb/include/SB/Controllers/JsonApi.php(443): SB_Controllers_JsonApi->_processRequest(Array)
#22 /usr/local/psa/admin/plib/Zend/Controller/Action.php(513): SB_Controllers_JsonApi->defaultAction()
#23 /usr/local/psa/admin/plib/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('defaultAction')
#24 /usr/local/psa/admin/plib/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(SB_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#25 /usr/local/sb/include/SB/Application/Web.php(252): Zend_Controller_Front->dispatch()
#26 /usr/local/sb/htdocs/index.php(3): SB_Application_Web::run()
#27 {main}
with no message on /usr/local/psa/tmp/util_exec.log.
I followed http://kb.parallels.com/en/114873 but i do not have the same data missing on the database.
for a new site we have no problem at all.
is there anyone with any clue?
is there a way to trace the sql executed, since it seems a issue with the data?
is there a way to reset the site (without losing the snapshots)?
many thanks
andrea dal farra
suddenly with no apparent reason, launching web presence builder (plesk panel 11.0.9) for a site that worked before we get an error during step 3 of the waiting image.
by enabling debug as of http://kb.parallels.com/en/114568 we get:
#0 /usr/local/sb/include/SB/Site/Serialization/Strategy/Ui.php(94): Base_SyntaxException::handleError(8, 'Trying to get p...', '/usr/local/sb/i...', 94, Array)
#1 /usr/local/sb/include/SB/Widget/Container/Abstract.php(470): SB_Site_Serialization_Strategy_Ui->serializeChildWidgets(Object(SB_Widget_Columns_Column), Array)
#2 /usr/local/sb/include/SB/Site/Serialization/Strategy/Ui.php(96): SB_Widget_Container_Abstract->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#3 /usr/local/sb/include/SB/Widget/Container/Abstract.php(470): SB_Site_Serialization_Strategy_Ui->serializeChildWidgets(Object(SB_Widget_Columns), Array)
#4 /usr/local/sb/include/SB/Site/Serialization/Strategy/Ui.php(96): SB_Widget_Container_Abstract->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#5 /usr/local/sb/include/SB/Widget/Container/Abstract.php(470): SB_Site_Serialization_Strategy_Ui->serializeChildWidgets(Object(SB_Widget_Container_Vertical), Array)
#6 /usr/local/sb/include/SB/Site/Serialization/Strategy/Ui.php(96): SB_Widget_Container_Abstract->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#7 /usr/local/sb/include/SB/Widget/Container/Abstract.php(470): SB_Site_Serialization_Strategy_Ui->serializeChildWidgets(Object(SB_Widget_Container_Fixed), Array)
#8 /usr/local/sb/include/SB/Widget/Container/Fixed.php(108): SB_Widget_Container_Abstract->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#9 /usr/local/sb/include/SB/ORM/SitePage.php(153): SB_Widget_Container_Fixed->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#10 /usr/local/sb/include/SB/ORM/SitePage.php(162): SB_ORM_SitePage->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#11 /usr/local/sb/include/SB/Facade/Service/Page.php(66): SB_ORM_SitePage->serialize(Object(SB_Site_Serialization_Strategy_Ui))
#12 [internal function]: SB_Facade_Service_Page->_read('8350f248-48e5-0...', 'szxwdqwv70n')
#13 /usr/local/sb/include/SB/Facade/Service.php(36): call_user_func_array(Array, Array)
#14 /usr/local/sb/include/SB/Facade/Service/Page.php(59): SB_Facade_Service->_execute('_read', Array)
#15 /usr/local/sb/include/SB/Facade/Service/Site.php(379): SB_Facade_Service_Page->read('8350f248-48e5-0...', 'szxwdqwv70n')
#16 [internal function]: SB_Facade_Service_Site->_getSettings('8350f248-48e5-0...')
#17 /usr/local/sb/include/SB/Facade/Service.php(36): call_user_func_array(Array, Array)
#18 /usr/local/sb/include/SB/Facade/Service/Site.php(372): SB_Facade_Service->_execute('_getSettings', Array)
#19 [internal function]: SB_Facade_Service_Site->getSettings('8350f248-48e5-0...')
#20 /usr/local/sb/include/SB/Controllers/JsonApi.php(518): call_user_func_array(Array, Array)
#21 /usr/local/sb/include/SB/Controllers/JsonApi.php(443): SB_Controllers_JsonApi->_processRequest(Array)
#22 /usr/local/psa/admin/plib/Zend/Controller/Action.php(513): SB_Controllers_JsonApi->defaultAction()
#23 /usr/local/psa/admin/plib/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('defaultAction')
#24 /usr/local/psa/admin/plib/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(SB_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#25 /usr/local/sb/include/SB/Application/Web.php(252): Zend_Controller_Front->dispatch()
#26 /usr/local/sb/htdocs/index.php(3): SB_Application_Web::run()
#27 {main}
with no message on /usr/local/psa/tmp/util_exec.log.
I followed http://kb.parallels.com/en/114873 but i do not have the same data missing on the database.
for a new site we have no problem at all.
is there anyone with any clue?
is there a way to trace the sql executed, since it seems a issue with the data?
is there a way to reset the site (without losing the snapshots)?
many thanks
andrea dal farra