Site Preview and nginx

[futureweb]

Hi there,

I configured "Site Preview" for external Domain. Now when I try to open a Preview Page of a Hosting I get a "404 Not Found - nginx" ...
In access_log of this customer - I get an entry when calling the page (IP - - [21/Nov/2012:10:27:37 +0100] "GET /index.html HTTP/1.0" 200 244 "-" "Browser") - so the "Site Preview" chooses the right Hosting - but why does NGINX give me a 404 then instead of showing me the page???

Thank you
Andreas Schnederle-Wagner

 

[DaveKay]

Have you tried reconfiguring your vhost files? Run the below in an SSH session:

usr/local/psa/admin/bin/httpdmng --reconfigure-all

 

[futureweb]

Hi,

I tried it again today - and now it seems to work?!? I thought the reconfigure-all would be triggered instant when I make such changes? Seems like it took quite some time (several hours) to do it?

Thank you
Andreas

 

[DaveKay]

The reconfigure-all option is normally an instant change on the server. What took the time to update may have been DNS related.

 

[futureweb]

Hi,

DNS is not managed by Plesk. I did not issue the reconfigure-all after I changed the preview domain. I thought it will happen automatically when I change such an option. But as it seems it's not that way!
But since it's working today - it seems like Plesk regenerates the config files once a day (or maybe more often?!?)

Someone knows how often this happens?

Andreas

 

[DaveKay]

As far as I know, Plesk should reconfigure vhosts when you change these kind of options. I've had a few problems with nginx and config issues so have just disabled it!

 

[futureweb]

weird - also got some problems with Nginx ... works like a charm for a few days - and suddenly 404 Errors happen on various Hostings ... thought about disabling Nginx too ...
Something special to take care of when disabling it? Or is it enough the uncheck it within the Plesk installer?

 

[DaveKay]

Tools & Settings > Services Management

Stop the service.

I haven't uninstalled it on my VPS, but have just stopped the service.

Give a good minute or so to stop fully. You may find you'll need to reconfigure vhosts after disabling it.

 

[futureweb]

sounds like a good plan - thx!

 

[IgorG]

weird - also got some problems with Nginx ... works like a charm for a few days - and suddenly 404 Errors happen on various Hostings ... thought about disabling Nginx too ...
Something special to take care of when disabling it? Or is it enough the uncheck it within the Plesk installer?

I hope that you have installed all latest microupdates? Could you please report this issue with all necessary details with help of template http://forum.parallels.com/showthread.php?t=106113 ?

 

[futureweb]

Hi Igor,

we have Auto-Updates activated - so latest Microupdates should be installed.

---------------------------------------------------------------
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk Panel, v11.0.9_build110120608.16, CentOS 6, x64

PROBLEM DESCRIPTION
Nginx giving us a hard time ... works like a charm for a few days ... but then suddenly 404 Errors happen on Pages which worked before. Apache Access Log show normal access of the file - but Nginx won't deliver it anymore ...

STEPS TO REPRODUCE
No exact steps to reproduce - happens randomly

ACTUAL RESULT
404 HTTP Error

EXPECTED RESULT
deliver requested page
--------------------------------------------------------------

 

[IgorG]

Thanks. I have forwarded request #124197 to developers. Let's wait their answer.

 

[futureweb]

alright - I hope they find the Problem - would like to reactivate Nginx if possible! ;-)

 

[IgorG]

We need more details. Could you please try to find any related error messages in logs with help of article http://kb.parallels.com/111283 ?

 

[futureweb]

I will send you Log-Files by Private Message.

 

[IgorG]

Thanks. I have forwarded it to developers.