Site Preview Stopped Working After Upgrade

[mikelegg]

Site Preview no longer works on any domains after upgrade to Plesk 9.3

 

[IgorG]

Could you please provide more details about this problem - how it can be reproduced, logs with errors, Event Vewer error logs, etc? It is very difficult to say what is wrong there without access on server and without any additional detailed information.

 

[mikelegg]

We had a new shared ssl certificate installed just before the upgrade, this seemed to be the cause of the problem - not the upgrade itself.

We completely stripped the shared ssl support off the shared domain and re-applied it, then restarted both plesk control panel and the plesk management service, then Site Preview began working correctly.