Sales doesn't answer, but, I don't know if you noticed I have an unlimited license through 1and1.com. Do those not count for the SiteBuilder license? If not then why? I went to renew my subscription for SiteBuilder and it says my SUS is expired when I have a current license. Very frustrating. If you do not honor the unlimited license from 1and1.com then are you expecting me to purchase a separate unlimited license to receive the benefit of SiteBuilder 5 when I have a license that supposedly gives me the latest SiteBuilder release? Why should I renew my SUS if I can't use the product?
--Update 11/29/10
Parallels sales contacted me back and stated that the 100 site SiteBuilder license is available with my 1and1.com license, but, they have to activate it. I have contacted 1and1 and will keep this thread updated on the progress. Also I told them about how last year there was no way to renew my SUS for SiteBuilder on the Parallels website due to an issue on their side. Parallels sent me a license key and said it was taken care of. I think they realize they had an issue at that time and they stated they would honor the renewal of my SUS if I can't get it straightened out with 1and1.com. According to 1and1 support, they didn't think they could get it due to their contract, but, they would put in a support ticket with Parallels to see what happens.