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Sitebuilder login page is blank.

Discussion in 'Plesk for Windows - 8.x and Older' started by mymilkexpired, Jan 24, 2006.

  1. mymilkexpired

    mymilkexpired Guest


    The issue i am having has occured after a seeminly flawless upgrade from 7.0.3 to 7.5.6. When i login to the sitebuilder directly from the server <http://localhost:5053> everything works fine.

    But when i try to connect by <sitebuilder.domain.com> i get a blank page with a title bar of "Plesk Sitebuilder". All my DNS settings are correct as it is reading the index.html file from the sitebuilders vhost folder. I believe my problem is related to the content of the index.html. I have pasted it here for referrence.

    	<TITLE> Plesk Site Builder </TITLE>
    	<META http-equiv="Content-Type" content="text/html; charset=UTF-8">
    	<META http-equiv="Cache-Control" content="no-cache">
    <FRAMESET rows="*,0">
    	<FRAME src="http://server01.servermatrix.host:5053" noresize>
    		Your browser does not support frames.
    My thoughts are the problem is related to the line: <FRAME src="http://server01.servermatrix.host:5053" noresize>

    Can anyone help me out?

    Thanks in advance.
  2. mymilkexpired

    mymilkexpired Guest

    For what its worth, I have tried reinstalling the sitebuilder package, it didnt make any difference.
  3. Pavluha

    Pavluha Guest

    Please open 5053 port which SiteBuilder uses default.
  4. mymilkexpired

    mymilkexpired Guest

    I currently have no ports blocked in that range... I cant figure out why it doesnt work.
  5. jbuts

    jbuts Guest

    The problem is in "server01.servermatrix.host" host name. Actually, this name doesn't resolve correctly.

    nslookup server01.servermatrix.host
    Server: dns.domain.com

    *** dns.domain.com can't find server01.servermatrix.host: Non-existent domain

    You should correct DNS setting or change Hostname via CP -> Server -> Preference
  6. mymilkexpired

    mymilkexpired Guest

    jbuts, the server01.xxx.xxx is a spoof. I choose not to post my actual hostname information. However, I had already gone and changed my hostname information prior to posting the original problem. I'm glad to see that there are savy people out there :)
  7. mymilkexpired

    mymilkexpired Guest


    Heck i'd be happy if someone could just post the contents of their index.html file so i can see if the data included in mine is alteast accurate so i know where i should start looking to resolve the problem.