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smartermail /statistics errors

Discussion in 'Plesk for Windows - 8.x and Older' started by zebrafilm, Mar 24, 2008.

  1. zebrafilm

    zebrafilm Guest

    I have some problems with Plesk 8.3 and the statistics handling of plesk.
    Running WSRV 2008 with IIS7, Plesk 8.3 and latest Smarterstats (back on original webserver for testing)

    1. Scheduled Statistics executes fine bit the log gives:
    Execute ftpmng --get-log-directory --ip-address=91.196.xxx.xxx failed: Not Implemented

    My ftp is working but of course I use the new Secure FTP on IIS. Could this be part of the error and how do I solve it?

    2. When I set a domain to use smarterstats, it creates the setting in SS but it assigns a very high number, like: 1206344898
    IS this normal? Can I change the defaults?

    3. From the 4 domains on the website, only the first one shows traffic stats in Plesk.
    It shows everything for all site in the SmarterStats admin, but it does not propagate into the Plesk panel. What and where to check?

    Disk space use is reported normally.
  2. LeaUK

    LeaUK Guest

    Since Plesk 8.3 mine does the same!
  3. zebrafilm

    zebrafilm Guest

    Update 8.3.1 did not fix it for me.

    Now I get this error in the scheduled update log:
    Execute ftpmng --get-log-directory --ip-address=91.196.xxx.xxx failed: Not Implemented

    The email itself tells me it worked:
    User: xxxxx\Plesk Administrator
    Running task: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe
    Started: Sun Apr 06 10:55:13 2008
    The task output is attached to the e-mail Ended successfully: Sun Apr 06 10:55:58 2008
  4. Netjunky

    Netjunky Guest


    I have the same problem with win 2008 and statistics.
    I get the following error:

    Execute ftpmng --get-log-directory --ip-address= failed: Not Implemented
    at (execUtil line 112)
    at Execute C:\Program Files\SWsoft\Plesk\admin\bin\ftpmng --get-log-directory --ip-address= line 132)
    at getLogDirectory for ip = line 484)
    at Calculate domain(s) traffic(statistics::start line 1132)
    Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

    Please help.