• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

smtp banner

elusiven

New Pleskian
Hi

I've got a domain name let's say, www.example.com and I've updated the A server to the IP of my VPS Server, and MX record to mail.myvpsserver.com. I have waited a couple of hours, and I still can't connect to my mailbox, would that mean i need to wait for it to update?

But when i check it on mxtoolbox, apparently i'm having the smtp banner issue and I don't know what exactly it is.

220 vps197101.ovh.net ESMTP Postfix (Ubuntu)
Test Result

SMTP Banner Check Reverse DNS does not match SMTP Banner
SMTP Reverse DNS Mismatch OK - 149.202.57.59 resolves to 59.ip-149-202-57.eu
SMTP Valid Hostname OK - Reverse DNS is a valid Hostname
SMTP TLS OK - Supports TLS.
SMTP Connection Time 0.875 seconds - Good on Connection time
SMTP Open Relay OK - Not an open relay.
SMTP Transaction Time 3.141 seconds - Good on Transaction Time
Session Transcript:
Connecting to 149.202.57.59

220 vps197101.ovh.net ESMTP Postfix (Ubuntu) [750 ms]
EHLO PWS3.mxtoolbox.com
250-vps197101.ovh.net
250-PIPELINING
250-SIZE 10240000
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN [719 ms]
MAIL FROM:<[email protected]>
250 2.1.0 Ok [719 ms]
RCPT TO:<[email protected]>
454 4.7.1 <[email protected]>: Relay access denied [719 ms]

PWS3v2 4828ms
 
I have been having this issue since I started to use Plesk and the VPS hosting. I just cannot get this to work or find the answer I need to fix this.
 
Back
Top