SMTP fails to bind to new IP

[BRAHM]

In Server-Wide Mail Settings I have set up the SMTP IP to: 74.208.4.223 but my server remains binding the SMTP service to 74.208.79.148.

As I could see there is a known issue:

http://kb.odin.com/en/122406

I could not follow the instructions because I do not know how to insert queries in plesk database.

In meantime I have tried other workaround as described here:

http://kb.odin.com/en/114491

but it did not work.

My plesk is: 12.0.18 Update #26, last updated at Nov 28, 2014 09:18 PM

This is a dedicated host at 1and1 but their support did not help me.

 

[IgorG]

Contact Parallels Support Team if you are not familiar with SQL. Experienced supporters will fix this database inconsistency directly on your server.