• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved smtp hostname problem, urgent

JogoVogo

Basic Pleskian
Server operating system version
CentOS Linux 7.9.2009 (Core)
Plesk version and microupdate number
Plesk Obsidian v18.0.48_build1800221104.03 os_CentOS 7
Hello together!

After a migration to a new plesk server it is no longer possible to use the same hostname on the outgoing SMTP server as on the incoming server (imap/pop).

if you enter the hostname of the machine itself as smtp server instead, it works.

imap and pop works under the hostname. SMTP (postix), not.
If you enter the hostname of the machine as SMTP server it works.

The problem is that there are about 400 mailboxes now which have the name [email protected] entered as the outgoing mail server.

Before migration it works fine. imap/pop as well as smtp had the same hostname.

An idea, urgent...

Ron
 
Hi, the hostname is the same as before. Only the IP has changed.

DNS entries have been made accordingly.

The problem is that an imap and POP works, but SMTP does not.

The hostname is the plesk machine itself is e.g. , "x123.foo.de".

imap smtp "mail.foo.de"

imap works, smtp not under "mail.foo.de", under "x123.foo.de" smtp works.
 
Back
Top