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spam/postfix problem with new ips 2. range

Sven L.

Regular Pleskian
hello,

i'll start with my specs:
Parallels Plesk Panel version 9.5.4
Operating system Linux 2.6.24-28-generic
CPU AuthenticAMD, AMD Athlon(tm) Dual Core Processor 4850e

so, the problem i have is that one of my customers has moved his office and in the new one they have a new internet connection which happens to be from telefonica españa and is fiber optic.

their ip is not only dinamic, but also start with 2.

all their outgoing mail is marked as spam.
the main reason is this:

RCVD_ILLEGAL_IP Received: contains illegal IP address

how can i fix this?
 
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