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Special Support Announcement!

Discussion in 'Plesk for Windows - 8.x and Older' started by Todd L. Crumpler, Jan 16, 2004.

  1. Todd L. Crumpler

    Todd L. Crumpler Guest

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    All Plesk 6.5 for Windows Customers:

    SWsoft has Created a Special Support Team to offer FREE installation of hot-fixes for customers using Plesk 6.5 for Windows build # 031125.18 .

    If you are current owner of Plesk 6.5 for Windows and would like our team to login and update your system please contact winsupport@plesk.com. If you already have a support ticket # from Plesk support – please forward the original support email with your unique support number (Example: [040116132425]) to winsupport@plesk.com. The support team will require a Server Permission form before they can login to your system.

    The Plesk 6.5 for Windows special support team is a TEMPORARY support group that will be available until the consolidated patch is released.

    SWsoft thanks you for your business and we look forward to putting these Plesk for Microsoft Windows issues in our rear-view mirror.

    Todd L. Crumpler
    SWsoft, Inc.
    winsupport@plesk.com
     
  2. siren@

    siren@ Guest

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    Great Idea! I am extremely pleased to see something like this!
     
  3. Brummbaer76

    Brummbaer76 Guest

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  4. sautertech

    sautertech Guest

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    Special Support

    A support manager contacted me today via email about my open ticket status eager to assist. As a subscriber to your "psausers" email group, it would of been wise to use this group to notify users of the special support options that specifically address the PSA 6.5 woes. I have since wiped the server and put RedHat back on. I have wasted much time on this project. I guess I will have to decide if I am willing to try this again. While your efforts to correct these issues are appreciated, please understand my aggravation with the whole situation.
     
  5. Brummbaer76

    Brummbaer76 Guest

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    no reply to my email. Many problems were still there :(
    I have intall the patch myself.

    Some problems were fixed, new problems are now there.


    Help :eek:
     
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