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Issue SRS and Gmail Autoreply sent through Plesk Onyx

Ben Glick

New Pleskian
I am having a problem with autoreplies not being forwarded properly. I have an email address, myname@gmail.com. Emails from this address are sent through SMTP on Plesk as myname@ourcompany.com. Then there is a forwarder from myname@ourcompany.com to myname@gmail.com. Regular emails are sent and received without a problem.

When my out of office message is on, I get bounce backs. For example, an email came in from afriend@anotherdomain.com. Strangely, the email was addressed to <SRS0=tMj8=F6=anotherdomain.com=afriend@ourcompany.com>. Obviously this fails because afriend@ourcompany.com is not a correct address. The full error message is: <SRS0=tMj8=F6=anotherdomain.com=afriend@ourcompany.com>: Recipient address rejected: User unknown in virtual mailbox table.

I found someone with a similar issue here: SRS and autoreply on gmail However, that fix was for cpanel, and not Plesk. The solution at the bottom was to "implement a reverse-path SRS redirect router", but that was for exim and not Postfix. Is this the same issue, and how would something similar be done on Plesk?
 
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