Resolved SSH Acccess doesn't work

[Bitpalast]

I have an "access denied" error

Did you verify that the user is listed in /etc/passwd?

# grep <username> /etc/passwd

should yield something similar to

<username>:x:10001:1003::/var/www/vhosts/example.com:/usr/local/psa/bin/chrootsh

 

[Araoo]

Did you verify that the user is listed in /etc/passwd?

# grep <username> /etc/passwd

should yield something similar to

<username>:x:10001:1003::/var/www/vhosts/example.com:/usr/local/psa/bin/chrootsh

The user is listed, I have the following return: username:x:10006:1003::/var/www/vhosts/mydomain.fr:/bin/sh

 

[Bitpalast]

It all points to a wrong username or wrong password.

 

[Araoo]

It all points to a wrong username or wrong password.

I doubled checked and it's not the case. Moreover, all usernames previously allowed are not working anymore (since we made the update) ...

 

[Araoo]

I solved my issue using this information Unable to connect over SSH with a valid user and password: Failed password for invalid user - Thanks for your help I appreciated it!