• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

SSL certificates don't show up

ManuelGDot

Basic Pleskian
I try to create new certificates cause I lost my old ones.

Either on Website & Domains -> Add SSL certificate or on Plesk -> Tools & Settings -> SSL certificates; if I request a new cert it doesn't show up afterwards in the list. Older certs from a backup do show up in the list.

When I try to request a cert with the same name as before again, it says, that cert with that name does already exist. But it doesn't show up in the list, I can't continue. There's no other error message.

What can I do?

p.s. The newly created certs also don't show up in the security settings where I activate SSL for the domain.
 
So after another try one cert shows up in the list, but only in the Plesk backend Plesk -> Tools & Settings -> SSL certificates.

It still doesn't show up on the customer's security panel, where I can activate SSL and choose a cert.
 
I've copied now the cert info manually from Plesk to a new cert (again with a new name) at the customer panel, this worked. However, the other cert requests don't show up, but their names are taken. Definitely a bug.
 
Back
Top