Issue SSL Certificates & Mail

[Stan Ferguson-Smith]

Hi there,

I have purchased a WildCard certificate and installed it on the server with no issues, I have used this SSL Certificate to secure both Plesk and Mail Server.

Now I am trying to change the DNS for my clients to change mail.domain.tld from being an A Record pointing to the server e-mail address to a CNAME Record pointing to the Plesk Server name when I try to do it, I get the following message: Error: Incorrect combination of DNS records is present in the DNS zone

Help!

 

[mr-wolf]

Maybe you're trying to change too many records in 1 session?
You need to give more examples and don't make these "too abstract"
It should be clear to me what's the domain name of the wildcard-certificate (you can give a fake one) and what's the client's records,,,,

The MX-records should be A-records.
I don't know if Pleks checks this (I wouldn't know, I always use A-records)

Check this thread before you tell your customer to change the hostname in his MUA
I think it solves exactly the problem you're having.
Question - SSL certificates for mail server

 

[WebHostingAce]

In client Domain,

Domain.tld MX(10) server-host-name.tld

In email clients

Incoming and outgoing servers: server-host-name.tld

You can you the DNS templete to change the MX record for all the domains.

You can delete the mail.domain.tld A record as well for all the domains.

You have setup A record for server-host-name.tld already.

All should be fine.