statistics.exe errors with smartermail

[naps1105]

Everytime statistics.exe runs (during scheduled tasks), it bombs out on our smartermail smtp logs with the following error:

Description:
Run-Time error: Wrong log file format. Time expected
at (SmarterMail::SMLogFile::LogLine:arse line 51)
at Error processing log file 2005.04.19-smtpLog.log
(SmarterMail::SMProvider::getTrafficInfo line 262)
Execute file name: d:\SWsoft\Plesk\admin\bin\statistics.exe

We have smartermail set to debugdetail for logging, and we are running version v.2.6.1921.27523.

Should probably mention that its not always on the same file, or same line, it does it every day to all files it processes.

Anyone got any ideas?

Thanks.

 

[jcwilsonmd]

I too ran into the same problem, it appears that if the following error is in the smartermail log file, Plesk will bomb out.

04:18:24 [66.151.151.26][1556] Exception: An established connection was aborted by the software in your host machine
at System.Net.Sockets.Socket.Send(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.Socket.Send(Byte[] buffer)
at TcpServerLib.SMTPSession.SendData(String dataStr)
at TcpServerLib.SMTPSession.StartProcessing()

If those errors are removed, then Plesk's Statistics.exe has no problem.

I haven't heard anything back from Plesk, or SmarterMail if there is a way to eliminate this error.

 

[jcwilsonmd]

Appears to be a bug which will be fixed in relase 7.5.2.

 

[jcwilsonmd]

Got upgraded to 7.5.2 and it takes care of that issue. Just following up.

 

[Freebyrd]

where are you getting 7.5.2?